Reachware Fatoora User Guide

TABLE OF CONTENTS




Dashboard


The following illustrates the Dashboard for the Reachware Fatoora portal:




Filtering Date

You can view invoices data by choosing specific date ranges for analysis:



The following shows:

  • Total invoices posted on the platform

  • Total number of branches is the number of brands your business has

  • Total devices that have been onboarded and used to communicate with ZATCA





Invoice Data


The following shows the invoice data in general or based on the filtered data as a pie chart with 5 sections:

  • Total Generated Invoice 

  • Reported (ZATCA reply of the sent B2C (Business to Customer) invoice status)

  • Cleared (ZATCA reply of the sent B2B (Business to Business) invoice status)

  • Not Reported (the invoice is not accepted by ZATCA because of missing required fields needed to be filled)

  • Failed (an error in the system)





Recent Invoices


The following shows the recent invoices that have been posted with a QR code, Order Id, Final Total, Status of the invoice, and a view option of the invoice as a .pdf file:




Branches


View Branches


Your created Branches will appear here:



You can search for a Branch name or VAT number by clicking on the following search bars:



The following shows the branch details which include:

  • Branch ID 

  • Branch Name

  • Address

  • VAT Number

  • Brand Name





When you click on the more options in ‘Actions’ you can view or edit your branch:



Create Branch


1- To create a branch click on ‘Create Branch’



2- Fill in the details of your branch



3- When you are done click on ‘Submit’ to save the branch




Devices


View Devices


Your created Devices will appear here:



You can search for a device by typing the Device Number or selecting a Branch by clicking on the following:



You can also search for a device based on the type of invoice by clicking on the following:



The following shows the branch details which include:

  • Device Name 

  • Branch Name

  • Industry

  • Device Number

  • Invoice Type

  • Location

  • Onboarded



When you click on the more options in ‘Actions’ you can view or edit your Device:




Create Device


1- To create a device click on ‘Create Device’



2- Fill in the details of your Device


Note: 

  • The device number should be in this format : 

     1-SystemName|2-SystemName|3-000000 for example: 1-Oracle|2-Netsuite|3-000035

  • ZATCA Modes are: 

  1. Developer-Portal Environment: Testing environment, the OTP can be any six digits 

  2. Simulation Environment: Sandbox environment, the OTP is generated from ZATCA Fatoora Portal

  3. Core: Production environment, the OTP is generated from ZATCA Fatoora Portal




3- When you are done click on ‘Submit’ to save the device




Device Onboarding


To onboard a device click on ‘Action’ then onboard.



Verify all of the below:





Invoices


All your invoices will appear here:



Filter


You can search for invoices based on the Order ID:



Filtering Date


You can view invoices by choosing specific posting date ranges:




Advance Filtering 


For advance filtering, you can click on ‘Filters’. 

You will have the ability to filter by:

  • Invoice date

  • Invoice type

  • Invoice status

  • Transaction type

  • Invoice Source

  • By branch



When you click on the more options in ‘Actions’ you can view the invoice as a .pdf file or invoice QR Code or download the invoice as a .xml file:




Import Invoice




Export Invoices

You can export the invoices (by any filtered date) as a .csv file by clicking on the ‘Export Invoices’ button:




Settings


API Integration


You can generate a token. 

Note: As a user, if you have generated a token, kindly inform Reachware team as this action will affect the integration. 



Email Settings


You can add emails where the error notification will be sent to. 


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