Terminology & Key Concepts

Created by Reachware Support, Modified on Wed, 11 Mar at 4:57 AM by Reachware Support

Compliance & Regulatory Terms

Term	Definition
ZATCA	Saudi Arabia’s Zakat, Tax and Customs Authority. Fatoora integrates directly with ZATCA to submit electronic documents for compliance validation.
E-Invoicing Compliance	The process of ensuring invoices meet regulatory requirements including document structure, mandatory fields, and validation rules.

Financial Document Types

Term	Definition
Invoice	A billing document issued for goods or services.
Simplified Invoice (B2C)	Used for Business-to-Consumer transactions. Subject to specific regulatory requirements.
Tax Invoice (B2B)	Used for Business-to-Business transactions. Typically includes additional compliance data.
Credit Note	A document used to reduce or partially reverse a previously issued invoice.
Debit Note	A document used to increase the amount of a previously issued invoice.
Draft	A saved but not finalized financial document.

Transactions & Records

Term	Definition
Transaction	A system record representing any financial document (invoice, credit note, debit note).
Source	The originating system of a transaction (e.g., Reachware, NetSuite, POS system).
Submission Status	The processing state of a transaction (Reported, Cleared, Failed, etc.).

Business Structure

Term	Definition
Organization	Top-level grouping entity.
Company (Subsidiary)	Legal entity within the platform.
Branch	Operational unit under a company.
Device	An invoicing profile associated with a branch.

Access & Security

Term	Definition
User	Individual login account.
Role	Predefined permission group.
Permissions	Granular access controls determining allowed actions.

Monitoring & Errors

Term	Definition
Compliance Status	High-level health indicator of invoice submissions.
Failed Requests	Transactions that encountered errors during processing.
Error Code	Categorized technical error reference.
Error Message	Human-readable explanation of failure.

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